Nicole Walker
Director of Guest Experience and Culture
Years of Service: 15
In honor of Nicole’s big promotion, we wanted to take a little time to recognize her. She has been a valuable asset to our park, and everyone here loves her. Nicole started out working at the BBQ Pavillion over by Roller Coaster Alley. She has since worked her way up the ladder through various positions throughout the park. After obtaining her Bachelors of Communications Studies at the University of Idaho, Nicole became our Full Time Training Manager. She continued her education at North Idaho College in American Sign Language and Deaf Culture and used her education to implement an Interpretive Service Program at our park. It was so well received that she is speaking to the amusement park industry at the International Association of Amusement Park and Attractions Expo this Fall.
“My vison for the future is where Silverwood continues to bring tourism dollars to this local market and becomes a coveted place of employment. Silverwood’s Vison Statement is “To become America’s Theme Park” and I fully intend to work towards that vision daily by bringing my tenacity, knowledge of the industry, education, service mentality, and my loyal heart. I am excited to see how my journey with Silverwood will evolve over the next 15 years.”
Did you meet someone during your visit to the park that showed outstanding service? Comment below and give them the recognition, and check back in next week to meet another cast member at Silverwood Theme Park!
Comments (6)
I love Silverwood! Thank you Nicole for making it even better than it always has been!
Congrats on your promotion and dedicated service to the park.
Nice to meet you!
Before the season is over I want to make sure to compliment Terra at the Paratrooper ride. We are adults in our 60s & always ride the Paratrooper every time we come to the park (also Aftershock. Spin Cycle & Panic Plunge). Terra is one of the hardest working people in the park doing a job that probably 2 people should be doing with hauling those metal stairs back & forth on her own as well as staging people in the line and getting them on & off the correct cars. She’s the BEST!!!
I was at silverwood on august 27th. Within 1 hour at the park I fell and broke my ankle. Since I was injured at your park, I requested that silverwood pay my copays for my insurance in the amount of $200. Silverwood has refused to help me in any way. At the very least I thought they would give me a free pass for another day but no. I’m very disappointed in how my injury was handled.
Great info. Lucky me I ran across your website by
chance (stumbleupon). I have book-marked it for later!
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