We are beaming with pride knowing that we are well known for our family friendly atmosphere here at Silverwood Theme Park. Striving for this is a goal of ours each and every day, and because of this, our guests feel safe here. We want to maintain this safe feeling any way possible so today we want to share some tips for you if you are bringing a small child into the park. Sometimes children can wander off in their excitement and it can be scary for parents when their child is out of sight for even a second. These tips will hopefully help you avoid this scenario or reunite with your child as soon as possible if you were to become separated.
Take A Picture
Right when you get to the park, take a picture of your child. Not only will you be capturing everlasting memories, but you will make it easier for our team to find your child. We want to know how old they are, what their name is, where they were last seen, what they were wearing, and any other general information on what they look like. So if you have a photo of them from that day, that’s even better!
Phone number
Write your phone number on your child’s arm or wrist. This tip is especially important if your child is too young to know your phone number. But we have even seen children that freeze in this particular circumstance and forget. This is one of those tips that it’s better to do it and just hope that your child never gets put into that situation. Families can also stop by our Information Center to get a wristband with your cell phone number to give your child. During your visit, if your child becomes separated, staff can easily call the parents to reunite them. There are also safety temporary tattoos that you can get specifically for your trip. These can be found on etsy or amazon.
Recognizing Employees
Take a minute at some point to show your child what an employee looks like at the park. If your child somehow does get separated from you, it’s best for them to go directly to one of us versus wandering around the park looking for you
There are various uniforms throughout the park, but all of us wear name tags. Here is a photo of our typical attire.
Staying Engaged
A huge component to avoiding these situations is to keep a lookout for your kiddos as much as possible. They may get excited and may want to run off, but anticipating their next move and being one step ahead might help avoid separation. If you are unable to come with your child, for their safety, we recommend all children under the age of 11 be accompanied by someone 16 or older.
Remain Calm, Stay With Staff
We understand that having your child out of your sight for even a second can be scary. Our staff is specifically trained to reunite parents and children as soon as possible, and following their instructions is very important. Your first reaction might be to run around the park and look for your child. But our team wants you to stay with our security personnel in the event. That way when we do find your child, we can reunite you. Otherwise, we just have a lost parent on the loose!
Please know that there aren’t a lot of lost children at the park on a daily basis, and when these incidents do occur, it doesn’t take long for our staff to reunite these families. Cast members have radios, and the moment that we find out a child is lost, it is announced on all radio channels. It never hurts to be prepared for these things, and we just want everyone at our park to be as safe as possible. If you have any additional tips and tricks for other parents, please comment down below!
Comments (24)
Love all the employees in the younger kids area. They make my little ones feel so special.
We can’t wait to visit for the first time this summer!
The wrist bands are a great idea! That will be perfect for our trip later this month! Thank you!
Very informative and useful info.
Excellent information – thanks for sharing.
The tip on taking a pic right when you get there is a good one to remember!! Scary to think, but if your child were to get lost or even worse, Kidnapped! It’s good to have a current photo of them to make the search easier. Showing everyone what the color of their shirt is, etc.
Thanks for the helpful information!
Thank you Silverwood for all of the tips! I found some temporary tattoo pens at Target. They are GREAT for writing your phone number or other important information on your child in case of separation. I’ve used that idea already at a few parades and other populated events!
Very informative and useful info
Wristbands definitely a great idea!
We did the wrist bands last year the stag were great
Great advice! Thank you!
Wow. This is so useful since I have had this happen to me with my lil boy at Disneyland in December. It’s a scary thing and I really appreciate the tips. Thank you so much.
These are some great tips. We’ll definitely be sure to use them on our trip!
What a winderful thing for you all to share truly a family friendly park
Great advice. I hope to take my kid brother here, and Ill definitely make sure to follow these safety steps.
I’ve never been to the park so I don’t know anyone that needs recognition. I do however really appreciate the help in the blog.
I haven’t been to the park yet so I can’t comment on an employee but I am really excited to try and make the trip from southern Idaho this summer. It looks like an amazing place to have fun.
Silverwood staff are the best! Always friendly and helpful!
When my kids were younger, I hand-made stretchy bracelets for them to wear – each bead on the bracelet had a number on it and I put them in order of my phone number. We taught them to go to a cast member and show them the bracelet if they got lost; so that I could be called on my cell phone.
Haven’t had a chance to go in years, would love the opportunity to go again
Hello
We are excited for our first visit, customer service has been great answer all my questions, as I have a son with dairy allergies, so trying to find options for him. Thanks
My family and I are SUPER excited to visit Silverwood this summer, we have never been before, but from the commercials and pictures it looks like SOOOOO much fun, we can’t wait!!!!
When I was a child and split off from our parents around the park we had walkie talkies so no need to worry about contacting each other if our cell batteries died.
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